Terms of Service

By accessing the website NikolDeRiso.com ("the Website") or engaging in services provided by DeRiso & Associates ("the Firm," "we," "us," or "Nikol DeRiso"), you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and the Firm.

If you do not agree to these terms, you must immediately cease use of the Website and all associated services.

The quality of our reconstruction and analysis depends entirely on the information provided by the Client. You agree to:

• / Provide all requested financial, business, or procedural records in a timely manner.
• / Verify the factual accuracy of all documents and summaries prepared by the Firm.
• / Notify us immediately of any deadlines, hearings, or urgent operational changes.

We are not responsible for errors, omissions, or missed deadlines resulting from incomplete or inaccurate information provided by the Client.

Fixed-Scope Packages: Payments for service packages are due in full or according to the agreed-upon milestone schedule. Work begins only after the initial payment is cleared.

Retainers: For ongoing support, a retainer may be required. Funds are applied against the Firm’s hourly or administrative rates as work is performed.

Refund Policy: Due to the nature of professional consulting and document reconstruction, all payments are non-refundable once work has commenced. Work commences immediately upon receipt of any intake responses or project records.

All proprietary methodologies, system architectures, dashboard blueprints, website code, and organizational frameworks developed by Nikol DeRiso remain the exclusive intellectual property of the Firm.

Clients are granted a non-exclusive, non-transferable license to use the deliverables (such as their specific reports, organized folders, or custom dashboards) for their own internal business or personal use. You may not resell, reproduce, or redistribute our underlying system architectures without explicit written consent.

We maintain strict standards for the handling of your sensitive data. Upon formal engagement, the Firm agrees to maintain the confidentiality of all non-public information provided by the Client.

However, this confidentiality is administrative and does not constitute attorney-client privilege. Records may be subject to subpoena or court order in accordance with applicable laws.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Agreement to Arbitrate: Any dispute, claim, or controversy arising out of or relating to these Terms, the use of the Website, or the provision of services shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (AAA) or a similar neutral service.

Location & Costs: The arbitration shall be conducted in the State of Florida. Each party shall bear its own costs and attorney's fees, unless the arbitrator determines that a claim was brought in bad faith.

Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. There is no right or authority for any dispute to be arbitrated or resolved on a class-action basis.